Privacy Policy

Stehwien GmbH, Querstr. 14, 39590 Tangermünde, Germany

Email: [email protected]

Phone: +49 39322 719343

We process personal data only where necessary to operate the website, respond to enquiries and handle orders. The applicable legal basis and retention period depend on the activity and require legal review before publication.

When the website is opened, technically necessary connection data such as IP address, time, requested address, browser and device information may be processed by the hosting operation.

When you contact us by email, phone or the contact form, we process the details to handle the enquiry. The form opens your device's email application; the website does not claim to send the message itself.

No customer account is required for the visible ordering flow. If account features are introduced later, this section must be updated before activation.

For an order we process the name, email address, optional phone number, delivery address, order lines, order value, currency and optional notes. The shop system stores these details to handle and confirm the request. No payment is taken on this website.

Payment information is provided separately after an order has been checked. No specific payment provider is integrated into the current website code. This section must be updated before a payment service is introduced.

Delivery data is processed to prepare and carry out delivery.

The website stores the bag, language choice and cookie choice in browser local storage. These values remain on the device until deleted through the browser. No analytics or marketing service is currently integrated in the website code.

Font files are loaded from Google Fonts, which may receive the user's IP address. The legal assessment and possible local hosting of the fonts must be reviewed before publication.

No newsletter, analytics or advertising tracker, social-media pixel or embedded social content was identified in the current website code. This notice must be updated before any such service is activated.

Data is retained only for as long as needed for its purpose and applicable statutory retention duties.

Subject to the GDPR, you may have rights including access, rectification, erasure, restriction, portability and objection. Contact us using the details above to exercise your rights.

Consent can be withdrawn for the future. You also have the right to complain to a competent data protection authority.

We use appropriate technical and organisational measures. This is not a promise of complete security or verified compliance. This notice will be updated when features or processing activities change.